And would you like fries with that?
Yesterday I was thirsty and decided to visit the
drive through window of A Well Known Fast-Food Franchise, hereafter known as
AWKFFF. The following is a summary of the conversation that went
on...
AWKFFF - Can I take your order
please
Me - Just a black coffee
please
AWKFFF - Can I take your
order
Me - Just a black coffee
please
AWKFFF - And would you like anything
else with that?
Me - No, just a black coffee
please
AWKFFF - mumbles.... umber
two
So I drive round to window number
two. Why do they never use window number
one?
AWKFFF - Was that the black
coffee?
(there were no other cars in the
vicinity at all, nobody in front, nobody
behind)
Me -
yes
AWKFFF - Would you like milk, cream or
sugar with that?
Me - No, JUST a black
coffee
At which point she hands me the
cup of coffee, which by now is attached to some papier mache egg-box thing. I
can't get the cup out of the thing as I reach out of the window so I have to
take the whole contraption.
When I park
up and extracate my coffee I notice that both the cup and the lid have a warning
on them that the contents will be hot, so I should hope, but that the stud which
should be pressed down to say that the coffee is indeed a black coffee has not
been depressed.
It is the only thing
that isn't depressed.
Sad isn't it that
the staff at AWKFFF are so drilled to up-sell every order that they cannot
actually process what I have said and adjust their up-sells to match, we have to
warn people that their coffee will be hot but we can't give people the useful
information as to which coffee is black or
not.
Can I have a happy hat and four
gold stars on my name-badge yet?
Posted: 11:09 PM
